Solution to retain ambulance dispatch

  • Mar. 5, 2014 6:13 p.m.

The City of Red Deer and the provincial government are nearing a collaborative workable solution to retain ambulance dispatch.

Alberta Health Minister Fred Horne met last week with Mayor Tara Veer and City Manager Craig Curtis to review a revised provincial dispatch plan.

“There are still some details to work through, but in principle we believe we have a solution that will enable us to retain ambulance dispatch and maintain integrated fire and ambulance emergency response,” said Veer. “We are well positioned to continue delivering ambulance dispatch service to our 320,000 regional citizens and we will continue to focus on regional dispatch operations for Red Deer and surrounding communities with a commitment to efficiency and exceptional service.

“This is an issue that has been discussed for four or five years both locally and provincially. The province has shifted towards a collaborative model as opposed to a consolidated model and we are very pleased with that direction.”

The province’s decision to reconsider some aspects of their plan for centralized dispatch came on the heels of many communities advocating for a new proposal.

The initial decision to centralize ambulance dispatch stemmed from a recommendation by the Health Quality Council of Alberta (HQCA) in early March 2013 and would have seen Red Deer served by the Calgary dispatch service. Last week’s meeting with Horne confirms there will no longer be a transfer for dispatch to Calgary and that Red Deer will provide backup dispatch services for the province. 

“This is a positive outcome for Red Deer and surrounding communities,” said City Manager Craig Curtis. “While we don’t know all the specifics such as service area boundaries, we have shifted from cautiously optimistic to optimistic that there will be a solution. The Province’s decision to reevaluate their plan and revisit this conversation demonstrates their respect and commitment to the health and well-being of citizens and communities across the province.

“The model is a unique one and we will flush out the details and hopefully everything will work out well. At this stage we are optimistic and I think there has been a real effort by the provincial government to find a new model.”

Horne also presented the revised proposal to mayors of Lethbridge, Peace River and Fort McMurray.

More information on the revised proposal is available on the Government of Alberta web site at or by visiting

Just Posted

Highland Games brings Scotland to Red Deer

71st annual event celebrates Scottish culture and heritage

Red Deer RCMP arrest man with imitation firearm

Man pointed firearm at several staff members before fleeing to a nearby restaurant

WATCH: Red Deer commemorates National Indigenous Peoples Day

Citizens take part in activities throughout the week

Red Deer RCMP investigate armed robbery at pharmacy

Suspect wielded a handgun, demanding staff member to open the safe

WATCH: Loads of summer events await Central Albertans

From CentreFest to Westerner Days, there will much to explore this season

Canadian Syrian children’s choir not to attend festival over fears about U.S. travel

Many kids are recent immigrants from countries covered by Trump travel ban

In a matter of hours, women in Saudi Arabia will be allowed to drive

Change was announced as a royal decree in 2017 by Crown Prince Mohammen bin Salman

COC session vote approves Calgary as potential host for 2026 Olympics

Scott Hutcheson, chair of Calgary’s Olympic bid corporation — called vote a positive step forward

Breaking: SuperNet provider Axia cannot guarantee continued service

Alberta’s health, schools, libraries, municipal governments at risk from delayed bidding

Ponoka County optimistic though cautious about tire recycling situation

New heavy-duty shredder on site, county hopeful this is a final solution

Research paper states low income earners hit hardest by dairy supply management

Canada’s poorest spend more of annual income on food staples than higher income earners

Sylvan Lake Legion honours the memory of past president

A new podium at the Legion was dedicated to Steve Dills at a recent meeting

Most Read